Privacy Policy

Last Updated: February 2026

Our Commitment to Your Privacy

At AgapéCare Cradle, we understand that families who contact us are experiencing one of the most difficult times imaginable. We are committed to protecting your privacy and treating your personal information with the utmost care and respect.

Information We Collect

Information You Provide

When you contact us for assistance, make a donation, or fill out a form on our website, we may collect:

• Name and contact information (phone number, email address, mailing address)
• Donation information (amount, payment details, dedication information)
• Information you provide in forms, emails, or phone conversations
• Event registration details

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• IP address and general location
• Pages visited and time spent on our website
• Referring website or source

How We Use Your Information

We use your information to:

• Provide funeral goods and bereavement support services
• Process donations and provide tax receipts
• Communicate with you about our services, events, and programs
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website or conducting our mission (e.g., payment processors, email services)
• Legal Requirements: When required by law, court order, or legal process
• With Your Consent: When you explicitly authorize us to share your information

Donor Privacy

Donors may choose to remain anonymous. If you do not wish your name to be publicly recognized, please indicate this when making your donation or contact us directly. We respect your privacy preferences.

Cookies and Tracking

We may use cookies and similar technologies to improve your experience on our website, understand how visitors use our site, and for analytics purposes. You can control cookie settings through your browser preferences.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: